Shipping Policy for Sukunyito Co., Limited



This Shipping Policy applies to all orders placed through Sukunyito Co., Limited (“we/our/us”) for smartphones, cameras, lenses, and other digital products. It outlines our shipping methods, delivery timelines, costs, and procedures for order tracking and issues.


1. Order Processing


• Processing Time: All orders are verified and processed within 1–2 business days (excluding weekends and public holidays, e.g., Christmas, New Year’s Day). Processing may take an extra 1 day for customized or high-value orders (e.g., limited-edition cameras) to complete security checks.



2. Shipping Methods & Timelines


We offer two shipping options to meet your needs, with delivery times varying by destination:

Shipping Method Delivery Timeline (After Processing) Coverage 

Standard Shipping 3–7 business days Domestic & select international regions 

Express Shipping 1–3 business days Domestic & major international cities 


Note: International delivery may be delayed by customs clearance, which is beyond our control. We are not responsible for customs-related hold-ups.


3. Shipping Costs


• Domestic Shipping:


◦ Standard Shipping: Free for orders over [Insert Amount, e.g., $1500]; $5.99 for orders under $100.


◦ Express Shipping: $12.99 (no minimum order value).


• International Shipping:


◦ Calculated at checkout based on destination, package weight, and shipping method. Customs duties, taxes, or import fees are the responsibility of the customer (we recommend checking your local customs regulations before ordering).


4. Order Tracking


• After your order ships, we will send a tracking email with a unique tracking number and a link to our courier’s website (e.g., DHL, FedEx, local postal service).


• You can also track your order by logging into your Sukunyito account and navigating to “My Orders.”


5. Shipping Restrictions & Exceptions


• We do not ship to PO boxes, APO/FPO addresses, or regions with restricted import policies for electronics (e.g., certain countries with strict tech import regulations).


• In cases of extreme weather (e.g., hurricanes) or courier service disruptions, shipping may be delayed—we will notify you of updates via email.


6. Missing or Damaged Shipments


• Missing Orders: If your tracking shows “Delivered” but you have not received your package, contact our customer support within 48 hours of the delivery date. We will coordinate with the courier to locate the package.


• Damaged Items: If your product arrives damaged (e.g., broken camera lens, dented smartphone), take photos of the package and the damaged item, then contact us within 72 hours of delivery. We will arrange a replacement or refund per our Refund Policy.


For questions about shipping, contact our support team at [Email: sukunyito886@outlook.com / Phone: +00852 55332926].


Sukunyito Co., Limited

TEL ++00852 55332926

UNIT 11, 9/F, THE CLOUD, NO.111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG